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Excellent Guys Roofing stresses customer support | Native Information

Daniel Gaskin didn’t be expecting to be the solution to anyone’s prayer.

However that’s what came about after a hurricane hit Wahoo.

Gaskin went to a lady’s space within the Saunders County town. The lady opened the door and requested if Gaskin was once a roof artisan.

“Sure, I’m,” he stated.

“Smartly,” the lady stated, “I simply were given executed praying for a nice man to turn up at my doorstep.”

Gaskin offered himself.

“I’m Dan Gaskin and I’m one of the most co-owners of Excellent Guys Roofing,” he stated.

Gaskin and Larry Korth personal the industry now positioned at 23 W. 6th St., in downtown Fremont.

Within the early fall, they plan to transport to a extra spacious and much more visual location subsequent door to the Black Tie and White Satin retailer on Wide Boulevard.

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Anyplace they’re, the lads stated they plan to stay offering nice customer support and workmanship.

The general public has taken notice in their paintings and Excellent Guys gained Perfect of Fremont reputation when it was once voted the because the Perfect Roofing Contractor for 2022.

Gaskin and Korth’s industry started a couple of years in the past.

In 2016, they represented a distinct roofing corporate. The 2 then determined to transport ahead along side their very own corporate, which they began in March 2018.

“We’re an external modeling corporate that gives products and services with roofing, siding, gutters and home windows for business and home constructions,” Gaskin stated.

The boys know shoppers’ homes are necessary to them.

“That is their funding and we wish to deal with their house as though it’s our own residence or higher,” Gaskin stated.

Korth stated they inform their staff the similar factor — to regard the house as though it have been theirs.

Gaskin and Korth position a prime precedence offering purchasers with nice carrier.

“We wish to excel with our customer support,” Gaskin stated. “My objective all over the length of the activity — from begin to end — is to verify I give the purchasers’ convenience.”

The boys position an emphasis on instructing shoppers.

In a hurricane season, Gaskin stated their paintings comes to completely examining a belongings, offering data to a house owner both to document an insurance coverage declare or wait to document.

When a belongings proprietor will get an insurance coverage estimate for the loss, they meet with the landlord, strolling across the construction, explaining the path the paintings will take.

“We teach them at the procedure from begin to end,” he stated.

After the paintings is finished, they stroll round with the buyer, ensuring issues are wiped clean up correctly and habits a last inspection.

“We wish shoppers to think about us as a devoted corporate,” Gaskin stated.

Korth emphasizes their focal point on high quality workmanship

“We dangle to our 10-year workmanship guaranty 100%,” Korth stated.

The boys stated they attempt to shape a courting with purchasers.

They comprehend it’s annoying for other folks when a hurricane damages a roof, fascia and siding.

“Our objective is to return in there and allow them to perceive, ‘You continue to take on lifestyles. We’ll take on this challenge,’” Gaskin stated.

Gaskin notes that again and again they in finding themselves being a shoulder for other folks to cry on.

“Our objective is to create a operating courting,” he stated.

Korth talks a few lady who’d misplaced her husband and a hurricane had broken her house.

She was once in tears when Korth went to her space, however she was once glad after they completed their paintings, as a result of her house was once again to the place it was once ahead of the hurricane, he stated.

Gaskin and Korth need other people to grasp they’re unswerving, diligent, hard-working, environment friendly, proactive, affected person and worrying.

Like different corporations, they’re coping with provide shortages and economy-based value will increase, so the lads stated they don’t make guarantees they may be able to’t stay.

“I wish to fortify the fairness in their space and put the most efficient valued gadget inside their funds,” Gaskin stated.

As they give the impression of being to the long run, Gaskin famous:

“Our objective is to honor the (Perfect of Fremont) award by way of proceeding to offer visitor pride.”

And to proceed to be Excellent Guys.

https://fremonttribune.com/information/native/good-guys-roofing-stresses-customer-service/article_8b56c5e8-b30d-52dd-a51d-5c590fde9534.html

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